FAQs
Frequently Asked Questions
1. Are your wigs made from real human hair?
Yes, all our wigs and extensions are made from 100% premium human hair. They’re soft, heat-resistant, and built to last.
2. Do you ship internationally?
Absolutely. We ship worldwide from Europe, with tracked shipping. Delivery times vary by location.
3. Can I return or exchange a product?
We accept returns on unworn, unopened items within 14 days of delivery. Visit our Shipping & Returns page for full details.
4. How do I know which wig or extension is right for me?
Our team is happy to help! Email us at support@swisswigluxury.com and we’ll recommend the best products based on your preferences.
5. How long do the wigs last?
With proper care, Swiss Wig Luxury products can last 6–12 months or longer.
6. Can I style and heat-treat the hair?
Yes! Our human hair wigs and extensions are heat-resistant. You can straighten, curl, or restyle them just like natural hair.